Tuesday, November 27, 2007

Majestic Nails welcomes customers


Majestic Nails & Spa part-owner Michelle Vu gives Karen Stacy, of north Fort Myers, a manicure.
Stacy drives to the salon in south Fort Myers because of the service and prices.


A large inflatable balloon on U.S. 41 in south Fort Myers is announcing the grand opening of Majestic Nails & Spa.

Customers have been filing into the spa to take advantage of a 20 percent off special the shop is offering on its services.

"We feel like the customer should feel a very welcoming and warm environment," said Tony Vu, the owner of the shop that occupies 2,400 square feet of space on Lakeridge Drive. "We want them to feel special when they come in."

The shop that offers nail and skin services has six nail technicians and a general manager that is in charge of greeting every customer that comes in.

"The quality is important too but the service is even more important ... people expect that and they don't want to be ignored," said Vu, who runs the shop with his wife Michelle who is also a nail technician.

The salon, Vu said, is one of the biggest in the area and is easily seen from U.S. 41.

"All our customers are really happy about us opening and it's right on 41 and in the middle of so many communities surrounding it," said Vu, who said he services the needs of customers who don't want to drive to get their nails done.

The store took three months to build including installing 12 spa chairs, a beverage bar, and a station for waxing and facials.

"It's the quality of the work they do and the reasonable prices," said Karen Stacy, of north Fort Myers.

Stacy doesn't mind the drive because she said that the Vu family is worth following. She met them three years ago at one of the two other salons that Vu owns and said his service is unlike any other.

"The manicures and pedicures last and that's good," Stacy said. "Michelle and Tony go above and beyond."

And that extra mile is why Tony Vu offers each customer a free beverage and does his best to keep the shop clean.

"The atmosphere, service and cleanliness are things that we focus on and I know that other salons aren't going to do that," Vu said, adding that each of his foot spa tubs are disinfected after each customer and nail techs initial each station that is cleaned. "We use disinfectant tablets that cost extra but we are willing to spend it for the safety of our customers."

Vu said that the shop has been a success so far because of his degree in electrical engineering and his wife's finance and business administration degree.

"I got here from Vietnam when I was 11 and I didn't even know English or had money but I made it," said Vu who has two children and got into the nail profession after being convinced by his sister. "This shop is very special and we want people to feel that."

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