Wednesday, August 01, 2007

Move allows better service at Caring Touch


Caring Touch Auto Repair & Towing in Bonita Springs. The shop relocated to Old 41 and now offers 24-hour towing assistance, minor auto body repair and oil changes. The new shop also features a nicer waiting room and four car bays.


Mike Davis, 26, looks under the hood of a car Caring Touch Auto Repair & Towing in Bonita Springs.

Customers whose cars need a little tender love and care will be driving to a new location to get it.

The Caring Touch Auto Repair & Towing in Bonita Springs has moved to a larger shop on Old 41 and customers are sure to notice the difference.

“We are more affordable ... this new location is a lot nicer,” said Jeanne Bitsura, the part-owner of Caring Touch. “We now do all types of work and we can get it done faster because we have more space.”

The added space gives the shop, Bitsura said, more room to work and keep customers happy.

“We were able to set our rates lower to make it more affordable for customers because we can do more now,” said Bitsura about the business she owns with her husband, Shawn.

Prior to moving into the new location, the Bitsuras had set up shop on Bonita Drive.

“We were doing auto repair for about eight years in Bonita Springs but then the building we were in was sold and (rent) became too expensive,” said Bitsura about having to relocate.

The relocation forced Bitsura to focus on towing and keeping contracts with club towing companies like AAA.

“We closed up auto repairs and did towing for nine months but when this building opened we got it all up again,” said Bitsura, who offers 24-hour towing.

Caring Touch also offers faster oil changes, auto repairs and fixes minor auto body problems.

“We assure accuracy and we double and triple check everything we do to make sure it’s done right the first time,” said Bitsura, of Bonita Springs. “We even do evening appointments.”

The new space has allowed Caring Touch to add four car bays, new equipment and a bigger waiting room.

Bitsura said Caring Touch isn’t a franchise and that’s what allows customers to pay less for more.

“We have a small staff and that’s how we keep our prices a lot lower ... we aren’t a big franchise that has to pay fees,” said Bitsura. “My husband has been doing this so long he can almost diagnose the car over the phone.”

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